For overseas food factory clients who cannot arrange on-site technical training temporarily, our global after-sales team launched long-distance live online training covering full operation of freeze dryer and freeze drying machine for food lyophilization.
During remote live training, food technical engineers shared screen to demonstrate parameter setting, self-program storage and emergency stop operation of large industrial lyophilizer used for mass fruit and meat freeze-drying production.
We also explained complete operation workflow of bench-top freeze dryer for factory internal food R&D labs, including raw material tray loading, pre-freezing parameter setup and finished food taking after lyophilization finishes.
Trainee factory operators sent on-site real photos and live video of their vacuum freeze dryer, raising questions about abnormal running noise, vacuum value drop and temperature deviation during food freeze-drying operation.
The complete training document package sent to overseas clients contains electronic operation manuals, food lyophilization fault troubleshooting flowcharts and dedicated fruit, seafood, herbal raw material parameter libraries for freeze dryer daily reference.
Remote online training breaks cross-border geographical barriers, helping overseas food factory staff master standard food freeze-drying operation skills of lyophilizer in advance before equipment containers arrive at destination port.
